MDR Associates has been delivering cost effective, practical and creative solutions to conflict-related problems since its founding by Richard Moore in 2001.

We serve a wide array of clients in the public, private and not-for-profit sectors. Clients have included hospitals, police services, professional and community associations, colleges, universities, federal, provincial and territorial governments, public agencies, businesses, and law firms.

Services include workplace assessments and restorations, conflict coaching, facilitation, mediation, conflict management system design and training.

A significant focus of our more recent work is in dealing with large group conflict, dysfunction, and polarization. Working collaboratively with our clients, we create process that allow people to safely surface, talk about, and tackle wickedly complex issues.

Upcoming Training

Our latest training opportunities

Our next scheduled workshop is our 40-hour Foundational Conflict Management & Mediation workshop being held online on November 5-7 and 12-14 inclusive.

To obtain workshop registration forms, or for more information, please contact Richard Moore at rmoore@mdrassociates.ca or at 613-230-8671

Richard Moore's new book,

"A REALISTC Framework for Enhancing Communication, Relationship-building & De-escalation Skills."

Our Areas of Focus

Our Areas of Focus include:

Workplace

MDR offers specialized conflict resolution, facilitation, and investigation services in relation to workplace disputes.

We have deep experience dealing with intense conflict between and amongst employees, employees and managers, team members and board members.

Hospitals and Health Care

MDR offers specialized conflict resolution, facilitation, and consulting services in hospital and health care settings.

Police

MDR offers specialized conflict resolution, facilitation, and consulting services in police matters.

Indigenous Issues

MDR offers specialized conflict resolution, facilitation, and consulting services in relation to issues involving our indigenous communities.

Meet Our Team