40 hour Hour Foundational Conflict Management & Mediation
This workshop will be of interest to people with a serious interest in becoming a mediator either on a full time basis, or as an adjunct to other professional services.
Topics covered include the nature of disputes and how disputes are resolved, the relationship of power, rights and interests, managing anger, conflict analysis of a complex situation, the mediation process from preparation and screening through to agreement writing and follow-up, the functions of a mediator, essential skills and strategies of the mediator, co-mediation, caucusing, the effects of power, culture and trust in disputes, convening a mediation, basic group intervention design, professional mediation ethics, and practical aspects of operating a mediation practice. Participants will explore where mediation fits in to the overall ADR continuum, how it compares to both rights-based and other ADR processes, and when its use is appropriate.
The goal is to provide participants with a solid theoretical understanding of interests based mediation and the practical skills to allow them to conduct mediation with self assurance and comfort. Participants will also gain an awareness of various other approaches to mediation and will develop a solid foundation to integrate other approaches and tools into their mediation practice.
Learning will take place through a combination of interactive adult teaching methods including short lectures, panels, case studies, videos, demonstrations, small group discussions, interactive exercises, simulations, practice drills, and role plays. All participants will be given generous opportunity to practice as a mediator.
Constructive feedback is given throughout the course and participants are encouraged to take advantage of an opportunity for a confidential review of their learning objectives, personal progress and skill development needs with their trainers.
Generous opportunity for self reflection is given and participants are encouraged to draw on their own experiences, and the experiences of the other participants, in a positive and supportive learning environment.
Participants should be prepared for some work during the evenings to prepare for exercises and simulations the following day.
This course will be of particular interest to HR professionals, managers, supervisors, union representatives, lawyers, consultants, ombudsmen, conflict management professionals, and anyone wanting to seriously improve their conflict management and mediation skills.
This workshop has been approved towards professional mediation designations issued by the ADR Institute of Canada.
Workshop Cost & Registration:
Cost of the 40 hour workshop is $2,850.
This program contains 3 hours and 15 minutes of Law Society of Ontario Professionalism Content and 1 hour and 30 minutes of EDI Professionalism Content.
The course material, the facility, the balance between information delivery and practice was excellent. Richard’s experience and commitment to the course and mediation was evident and inspiring. The background and future reference material that the lectures provided will be invaluable. I came to the course unsure of the expectations, what mediation really was, and whether or not I was capable of learning to be a mediator. I leave inspired and confident I can become a successful mediator. We learned about foundational skills to establishing a practice in a very short, but well organized and in-depth way.
– School Principal/Administrator
The mediation workshop was really exciting. I found the program to be extremely enlightening, informing me in ways that will be most useful in the activities I am and others I hope to engage in. As excellent as was the content, the resources and the exercises, the program was elevated to a very high level by the manner of your leadership.
– International NGO Leader
It was clear from the scope of issues and examples raised that Richard had great mastery of the subject matter. Very good introduction to mediation. Skills can be applied to many situations and in many environments. I learned a tremendous amount this week in how to work with others, from a process perspective – as opposed to being a problem solver. I found this course quite useful for having a basic understanding of how to resolve conflict with people – whether as a trained mediator or not! Techniques from this course are definitely applicable to my normal role as a manager.
– Senior Manager, Public Service of Canada
MDR Associates offers a very professional program to help the student/professional come to know, understand and apply mediation skills and tools. The Advanced Mediation course was the perfect follow up to the first Intensive Mediation Course offered by MDR and it really allows the student to advance in knowledge and skill in a very short time frame. Richard was very professional and his many years of experience came out in his teaching, which created an ideal learning environment. These two courses gave me the best learning experience possible. Very practical!
– Entrepreneur
I chose this course after reviewing on- line what was offered by various courses. I sensed that it offered what I was looking for. I then checked with a local judge …..who called another lawyer in the Ottawa area who praised Richard highly and said he was one of the best. I am very pleased that I chose to go with MDR. I feel that I could not have had a better introduction to mediation and I’ve learned a tremendous amount about the process and also about myself, the people around me, and the world we live in. Altogether a very satisfying experience
– Estates Lawyer