When faced with disruptive conflict in the workplace, doing nothing is not a smart option. Having said that, it is often unnecessary to conduct a full workplace assessment in order to effectively deal with workplace conflict or toxic or problematic environments. Selective interviewing, research and thoughtful diagnostics will allow an experienced practitioner to determine what is going wrong, to make recommendations, and to design an effective action plan to improve the situation. In such circumstances a combination of various processes such as confidential interviewing, conflict coaching, small table mediation and group processes can provide durable and cost effective solutions. MDR has extensive experience in resolving and managing workplace conflict in a cost effective and sensitive manner.